📋 The short version: Use adiuvAI for legitimate productivity purposes. Your local data is yours. Our cloud services have fair usage limits by tier. Don't abuse the service. We'll treat you fairly.
1. Acceptance of Terms
By creating an account, downloading, or using the adiuvAI desktop application ("App"), website ("Site"), or any associated cloud services ("Services"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use adiuvAI.
These Terms constitute a legally binding agreement between you ("User", "you") and adiuvAI, operated by Roberto Musso ("we", "us", "our"), based in the European Union.
2. Description of Service
adiuvAI is an AI-powered personal secretary application that:
- Runs as a desktop application on your computer (Windows, macOS, Linux)
- Processes your emails, files, and tasks locally on your device
- Generates daily briefings, task prioritization, and smart notes using AI
- Optionally connects to cloud services for account management, backup, sync, and billing
The App is local-first: core functionality works without an internet connection. Cloud features require an account and, for premium tiers, a paid subscription.
3. Accounts
3a. Registration
You must provide a valid email address and create a password, or sign in via Google OAuth. You must be at least 16 years old to create an account.
3b. Account Security
You are responsible for maintaining the security of your account credentials. Do not share your password. Notify us immediately at security@adiuvai.com if you suspect unauthorized access.
3c. Account Deletion
You may delete your account at any time from within the App or by contacting us. Upon deletion, we will remove all server-side data associated with your account within 30 days. Local data remains on your device until you delete it.
4. Subscription Tiers & Billing
adiuvAI offers multiple subscription tiers with different feature sets and usage limits. Free tier users can use core features without payment.
4a. Payments
- Paid subscriptions are billed through Stripe.
- Prices are displayed before purchase and may change with 30 days' notice.
- Subscriptions renew automatically unless cancelled.
4b. Cancellation & Refunds
- You may cancel your subscription at any time. Access to paid features continues until the end of the current billing period.
- We offer a 14-day refund period from the first payment. After that, refunds are at our discretion.
- Downgrading to Free tier does not delete any local data. Cloud backup data exceeding Free tier limits will be retained for 30 days, then deleted.
4c. Fair Usage
Each tier includes specific rate limits and storage quotas. Automated abuse of the API (e.g., scripted requests beyond your tier's rate limit) may result in temporary throttling or account suspension.
5. Your Data & Content
5a. Ownership
You own your data. All content you create, input, or process through adiuvAI (emails, tasks, notes, projects, files) remains your property. We claim no ownership or license over your content.
5b. Local Data
Data processed and stored locally by the App is under your sole control. We cannot access, view, or recover local data. You are responsible for your own backups of local data.
5c. Cloud Data
If you use cloud backup or sync features, you grant us a limited, non-exclusive license to store and transmit your encrypted data solely for the purpose of providing the backup/sync service. This license terminates when you delete your account or the relevant data.
5d. AI Processing
When using AI features, portions of your content are sent to third-party LLM providers (OpenAI, Anthropic, or equivalent) for processing. By using AI features, you consent to this processing. We minimize the data sent and use provider tiers that do not train on your data. See our Privacy Policy for details.
6. Acceptable Use
You agree not to:
- Use adiuvAI for any illegal purpose or in violation of applicable laws
- Attempt to reverse-engineer, decompile, or extract source code from the App beyond what's permitted by applicable law
- Circumvent rate limits, tier restrictions, or security measures
- Use adiuvAI to process data you do not have the right to process (e.g., emails from accounts you don't own)
- Resell, sublicense, or redistribute adiuvAI without written permission
- Introduce malicious code or use the service to harm others
- Overwhelm the service with automated requests beyond what a reasonable individual user would generate
Violation of these terms may result in account suspension or termination.
7. Intellectual Property
The adiuvAI application, website, brand, logo (the compass needle mark), documentation, and all associated code and designs are the intellectual property of adiuvAI / Roberto Musso. These Terms do not grant you any right to our intellectual property except the limited right to use the App as described.
The App is licensed, not sold. Your subscription or free tier access grants a personal, non-transferable, non-exclusive, revocable license to use the App.
8. Third-Party Services
adiuvAI integrates with third-party services at your direction (Gmail, Outlook, Teams, Telegram). Your use of these integrations is also governed by their respective terms of service. We are not responsible for third-party service availability, changes, or how they handle your data.
9. Availability & Modifications
9a. Service Availability
We strive for high availability of cloud services but do not guarantee uninterrupted access. The desktop App's core features work offline regardless of server status.
9b. Changes to the Service
We may modify, update, or discontinue features of adiuvAI at any time. Material changes to paid features will be communicated with 30 days' notice. If a change significantly reduces the value of your paid subscription, you may cancel for a prorated refund.
9c. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via email or in-app notification at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.
10. Disclaimers
adiuvAI is provided "as is" and "as available" without warranties of any kind, express or implied, to the maximum extent permitted by law. Specifically:
- We do not warrant that the AI will always produce accurate, complete, or useful output. AI-generated content (daily briefs, task summaries, prioritization) should be reviewed by you.
- We do not warrant uninterrupted or error-free operation.
- We are not responsible for data loss on your local device. You are responsible for your own backups.
11. Limitation of Liability
To the maximum extent permitted by applicable law:
- Our total liability to you for any claims arising from or relating to these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or €100, whichever is greater.
- We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or business opportunities.
- These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise).
Nothing in these Terms excludes liability for death, personal injury caused by negligence, fraud, or any liability that cannot be excluded under EU law.
12. Indemnification
You agree to indemnify and hold harmless adiuvAI and its operator from claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
13. Governing Law & Disputes
These Terms are governed by the laws of Italy and the European Union. For EU consumers, mandatory consumer protection laws of your country of residence apply where they provide greater protection.
Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes may be submitted to the competent courts of Italy, subject to your right as an EU consumer to bring proceedings in your country of residence.
You may also use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr.
14. Beta Program
During the beta period, the Service may contain bugs, incomplete features, or instability. By participating in the beta:
- You accept that the App may not perform as expected
- You agree to report issues or provide feedback when possible
- Beta access is provided free of charge — no paid features are guaranteed during beta
- We may reset data, revoke access, or change features without notice during the beta period
15. Termination
You may stop using adiuvAI and delete your account at any time. We may terminate or suspend your account if you materially violate these Terms, after giving you reasonable notice and an opportunity to cure (except in cases of severe abuse or illegal activity).
Upon termination, your right to use the cloud Services ends immediately. Local data on your device remains yours. Encrypted cloud backups are deleted within 30 days.
16. Severability
If any provision of these Terms is found unenforceable, the remaining provisions continue in full force. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
17. Contact
For questions about these Terms:
Email: legal@adiuvai.com
Operator: Roberto Musso, adiuvAI
Location: European Union